After over 40 years in the business we know a thing or two about repairs. Given enough time most techs will find a way to fix the problem, but at Arcadia we pride ourselves on finding the problem AND the solution in the most timely manner possible, saving you valuable labor cost and getting you comfortable as fast as possible. The only way you, the customer, can be sure you’re getting a fair price is with flat rate pricing. We have the confidence and knowledge to guarantee you a price before we do the repair to eliminate worry of the tech taking too long and charging you for it.
One important distinction that separates Arcadia from our competition is we have no full time salespeople. All of our employees are skilled HVAC technicians that recommend new equipment only when you actually need it. And because there is nothing secret about our prices, the tech can give the homeowner a price on site, saving valuable time when you need your AC or heat the most. We go against the manufacturer's suggestions and never upsell options that you don’t really need. Be very cautious of salespeople who recommend HVAC products that don’t offer a return on your investment.
Another proud distinction of Arcadia is not forcing our customers into service agreements. Service agreements are great if the system has any issues that need to be addressed yearly or if the system is getting old. After the 6th or 7th year in the life of an HVAC system it should be checked regularly for safety and efficiency. Service agreements are also convenient if you just don’t have enough time to change filters and do the basic maintenance your system requires. Once again, we go against the industry norm and will not try to shame you into an unnecessary service agreement.
Since 1974 we have represented the most dependable brand of the times. For the last ten years Trane has been hands down the most dependable highest quality brand on the market. If you have any doubts that Trane is the highest quality we would love to discuss with you why the experts all agree Trane is the superior brand.